Anonymous
map-marker Bangor, Pennsylvania

There should be some of these buffets in place of old country buffet

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As Old Country Buffet is closing its doors like in the Lehigh Valley Mall Whitehall Mall area. That should be a new Buffet place for Home Town Buffett. Hopefully this can be a new Buffet chain to grow.
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User's recommendation: Vote for Home Town Buffets to come

Taeshawn Xat
map-marker Los Angeles, California

Asking for a

I am contacting headquarters to find out if Hometown Buffet Corprate Office still be reopening and nearby cities I am also requesting for restaurants of hometown buffet to open up and cities like Victorville California Hesperia California in Adelanto I would also like to add that hometown buffet closing down broke a lot of hearts because families with large numbers depended on hometown to be their place of refuge to eat and fellowship with their family and friends if possible can there be a restoration of hometown buffet.
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Sonya H Tmv

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Verified Reviewer

Horrible conditions at one of your locations

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My family and I a party of 9 dined at your location in N. Richland Hills Tx. At 7660 Grapevine, Hwy. The air wasnt working, there were any clean tables, only on person cleaning table, dirty plates stacked up on tables. Very limited desserts were available for us . Therefore we ate no dessert. The floor was dirty, paper was on the floor in several areas. The bathroom dirty.
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Loss:
$145
Pros:
  • Steak was good
Cons:
  • Poor service

Preferred solution: Full refund

User's recommendation: Do not eat at this location

Anonymous

Why are all the buffets closed

I am trying to find out why hometown buffet is going out of business and if they will be open back in business please open more locations
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Pros:
  • Low quality of silverware cups ice cream bowls

Preferred solution: Restaurants back open

Dominic M Tiu

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Verified Reviewer
| map-marker Pomona, California

Can't get a hold of my w2

I worked at HomeTown buffet and got laid off due to covid-19. ALL THE HOMETOWN BUFFET BUSINESSES HAVE BEEN SHUT DOWN OR PERMANENTLY CLOSED, ALL PHONE LINES ARE BUSY OR SHUT OFF I have yet to receive my w2 I cannot get ahold of the consumer, manager or the corporation HELP
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rhonda e Ryi

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Verified Reviewer
| map-marker Portland East, Oregon

Food not cooked properly

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Updated by user Feb 23, 2020

also there needs to be someone out there kinnda when there is kids there helping them selves as I have seen so many times them putting hands in to get food out over by ice cream machine putting there finger up into ice cream that was dripping down and get some put in there mouth then doing it again and also into the ice cream candy toppings something needs to be done about this that is disgusting

Original review Feb 23, 2020
we went to the one here in Oregon last night for supper got our food set down to eat the hot food and went to cut into our pieces of chicken and both of ours had blood coming out so when the waitress came over to pick up our plates I told her about the chicken she said she would go tell the mgr and I asked if they were going to get more chicken out that was more fresh as you could tell that this had been chicken had been there for awhile well we waited over 25 minutes went back up no new chicken said something to a person and he said oh yeah we got more cooking so waited longer wait back up several times to see if new had been put out nope I resaid something to the same server as before that didn't go no where and also I went to go up and get a slice of ham and beef no one around to even cut some stood there over 15 minutes or so on that and also crab salad had very little crab in it and huge chunks of celery and that is hard for my hubby to eat they usally cut in smaller pieces no problem you better change things or people are going to quit coming in we always love it before
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Loss:
$3300
Pros:
  • Low quality of silverware cups ice cream bowls
  • Food quality
  • Service from waiters
Cons:
  • Bad service
  • Kids putting hands in food and putting in there mouth
  • Lack of food replenishment

Preferred solution: Let the company propose a solution

Thelma K Ijx

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Verified Reviewer
| map-marker Temecula, California

Bad service nasty food dirty bathrooms

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The restroom gross smell like *** the middle stall had water all over floor. You could smell urine in lobby then food sucks then was at desert bar the cake so dry and stale they cut pies but put scraps on plate really the the one food server was putting cookies on tray touching with hands she also handles the food never has gloves on . i have loved hometown for years but has gone downhill .
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Loss:
$11

Preferred solution: Let the company propose a solution

User's recommendation: Check place out before you eat

Thelma K Ijx

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Verified Reviewer
| map-marker Los Angeles, California

Bad service nasty food dirty bathrooms

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The bathroom smelling of *** water on floor. Smelled *** in lobby where food at. The desert bar gross cake was so stale they cut cake in slices ok but to put tore parts on plate really then the one lady was in bakery putting cookies on tray with bare hands really food is awful so disappointed use to love it there. No more
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Teresse
map-marker Fairfield-Suisun City, California

Employee complain

Just want to know when.I am going to get my paycheck and been almost a month and no paycheck yet just want know when i going get paycheck.
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Ruth S Xpi

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Verified Reviewer
| map-marker Anaheim-Santa Ana-Garden Grove, California

Dont eat there the food is old and they reheat it up the leftovers

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The Manager Martin is the Devil he is so rude Nasty looks at you crazy and eats more food than the customers he does not honor coupons he is rude rude rude the worst person I have ever seen in a food establishment and I wont ever ever ever eat there again or tell my friends and family not to eat there I had a coupon for kids eat free and he still charged me. His whole staff have quit because he is a Monster!! I hope they close that place down and never open again until they get a decent person that will run it well iam also contacting the health department because I got sick twice in there! The bathrooms are filthy and they dont wash their hands before handling the food! I dont know why they are still open for business people are going to hear me because I will tell everyone I know not to eat there! Tell Martin to wash his hands and his mouth out with soap!!
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Loss:
$20
Cons:
  • Nothing the manager us the devil martin
Reason of review:
Poor customer service

Preferred solution: Full refund

Alicia G Vdc
map-marker Stockton, California

NEVER

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When they suspend you, it means you're fired, and they will not pay unemployment unless you get a lawyer. Especially if you work in stockton among thieves and vultures. like Regina Bawer who is racist hates mexicans and Antonia madrigal who on vicodin everyday And David Morales who is a director and thief. They dock your wages and treat their workers unfairly. They harass you and take kindness for being a fool. and Antonia the paissa like to hire homies so she get a chance to take them to her house and screw them.
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Loss:
$3

Preferred solution: Fire them

Cathy Cub
map-marker Las Vegas, Nevada

I need to ask a question

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This is requarding my husband. He is deceased and I have a question to ask.
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Beren Ggr
map-marker Fresno, California

Unsanitary

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My 16yr old son scooped food mashed potatoes on spoon and stuck it in his mouth to eat it and felt something hard and weird on his spoon took it out and he had old crusted food on his spoon! He was so disgusted I told waitress and all she did was take spoon, as we sat there my son stared to have a panic attack thinking about it so I got up and asked the woman at the pay station to come and explain the whole how they wash the dishes (sanitary) she did and asked if I talked to a manager I said no. The woman called the manager and all she did was say sorry and gave us a coupon for a dollar off! At this point we left my daughter, son and I were disgusted. I come frequently and my kids and grandkids love it! I just believe there is very poor management and unprofessional how they handled my sons situation. Also I called corporate and they said the district manager was going to call they Never did! Thank you Christina Cantu 559-441-****
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Dee m Nww
map-marker Medford, Oregon

Filthy

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Since the opening of this restaurant it has slowly declined not only in the taste of food but I believe it to be a health hazard the walls the floors are filthy they don't keep the food prep area as clean as they used to I will not eat in this place anymore I don't believe that the health department here in Medford is really doing their job there are several places in Medford that are in the same filthy condition and there's no words to describe the walls and it has not got any better since the new management took over he said he would change it up and clean things up but he did not in fact it is only gotten worse I don't recommend this restaurant to anyone it is so sad because there's not very many restaurants to choose from here and this area
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Pros:
  • Location
Cons:
  • Restaurant is filthy and the food is bland
  • Restaurant is very filthy and the food is bland
Reason of review:
Filthy restaurant bad quality of food very Bland

Preferred solution: Clean this filthy restaurant

2 comments
Guest

Coherent sentences are your friend, though perhaps you composed your complaint while tweaking.

Guest

Hey

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Belinda J Zbd
map-marker Torrance, California

FANTASTIC SPACE FOR 85th BIRTHDAY PARYU

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We booked the room at the Torrance location, 3520 W Carson for a party. The room was fantastic. The food was great. The staff was very helpful and everyone had a wonderful time. Kudos to Tony and staff!
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Pros:
  • Food quality
Reason of review:
Good customer service
Rayland Jlp
map-marker Torrance, California

The worst experience I’ve ever had

The general manager was completely rude, the service was bad. The food was terrible and when I asked for a refund the general manager Antonio Vengo laughed and didn’t care for our concerns. Store # 0337
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Loss:
$34
Cons:
  • Manager
  • Poor quality fried food
  • Old food under hot lights for hours
Reason of review:
Poor customer service

Preferred solution: Full refund

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